Plaintiff Personal Injury Paralegal
This is an in-office position requiring strong ownership, independence, and the ability to manage a substantial caseload with minimal micromanagement.
Key Responsibilities
Responsibilities include, but are not limited to:
- Serve as a primary point of contact for new clients, including meeting clients on their first day and guiding them through the intake process
- Assist attorneys with pre-litigation case development, investigation, and file preparation
- Handle insurance claims processing, including no-fault and bodily injury matters
- Request, review, and organise medical records and billing documentation
- Maintain consistent communication with clients regarding:
- Medical treatment updates
- Case status and next steps
- Prepare and file legal documents related to personal injury cases
- Coordinate with insurance carriers, medical providers, and opposing counsel
- Manage and prioritise a high caseload efficiently and accurately
- Utilise case management systems to ensure data integrity and workflow consistency
Qualifications & Skills
- 3+ years of experience as a Personal Injury Paralegal (plaintiff-side preferred)
- Strong understanding of:
- Pre-litigation workflows
- Insurance claims (no-fault experience a plus)
- Excellent communication and client-facing skills
- Ability to work independently in a high-volume environment
- Strong organisational skills with attention to detail
- Comfortable managing competing priorities with minimal oversight
What We’re Looking For
- Ability to own cases from intake through progression with minimal supervision
- Ability to deliver a high-quality client experience, especially during initial onboarding
- Ability to keep cases moving efficiently through the pipeline (strong case velocity)
Why Consider This Opportunity
- Established, high-volume personal injury firm with a strong reputation
- Opportunity to work at the intersection of legal operations and emerging AI tools
- Direct impact on client experience and case outcomes
- A role suited for paralegals who thrive with ownership, pace, and accountability
The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
